Military STAR Card Reduced Interest Rate
For Marine Corps personnel, in lieu of JCS Deployment Orders which identify contingency areas, Marine Corps commands may use the Department of Defense Financial Management Regulation (FMR), Volume 7A, Chapter 10 to support certification. Contingency areas for which Marine Corps personnel qualify (such as the Persian Gulf) are the same as those for which entitlements to imminent danger pay are listed in the FMR. It may be accessed via the Internet at: http://www.dtic.mil/comptroller/fmr/07a/index.html
To qualify for this program, Marine Corps personnel must be assigned to a contingency area as defined above for at least 90 days.
To qualify, an account must not be in a collection status when the request is received. Accounts in a collection status will remain in that status until the customer resolves the delinquency. Charge transactions are not permitted on accounts in a collection status.
Accounts in an overdue status may qualify. When the Exchange Customer Contact Center is notified of the deployment, the account will be re-aged so that the account will not be changed to a collection status.
Two options apply:
Option 1: A reduced 6% interest rate, the ability to continue to use the account during the deployment period, and no payments required during deployment period.
Option 2: A 0% interest rate, NO use of the account during the deployment period, and NO payments required during deployment period.
Interest will revert to the normal rate on the balance and new purchases when the deployment end date or 90 days is reached.
To update accounts during deployment for address change, authorized users, or credit line increases (hardships only), the customer will need to contact the Exchange Customer Contact Center, a local Exchange's customer service representative, or write to the Exchange Customer Contact Center by using the mail, fax, or Internet address listed on the reverse side of their statement.
To receive the lower interest rate, the cardholder's command (not individual card holders) must provide a letter upon deployment to the Military Star Card credit card contact center, identifying those eligible Marines who are being deployed within a contingency area for a minimum of 90 consecutive days. The command can fax the letter to (214) 312-4326, DSN 967-4326. The mailing address is Exchange Customer Contact Center, P.O. Box 650524, Dallas, TX 75265-0524. It may also be e-mailed to deployment @aafes.com. If the deployment is extended, the command will need to again notify the Military Star Card credit card contact center. Important: Requests from individual cardholders cannot be processed.