MCCS - News and Events

MCX Mystery Shoppers Needed


Release Date: 5/11/2007

HQMC (MR), QUANTICO, VA - The Marine Corps Exchange is looking for "mystery shoppers" to take part in periodic assessments of Exchange operations.

Mystery shoppers enter the local Exchange as average customers and evaluate the products and services offered. As anonymous customers, mystery shoppers can do what managers can't and they receive unbiased treatment and thus can give accurate, objective feedback on service quality.

Service Intelligence, a North Carolina based mystery shopping company, has been contracted by the Marine Corps Exchange (MCX) to conduct mystery shopping visits at Marine Corps Exchange stores in the US and Japan. Mystery shoppers are paid for each visit and must have Exchange privileges.

For more information about how to become an MCX mystery shopper go to http://www.usmc-mccs.org/shopping/mysteryshopper.cfm. You will then be directed to the Service Intelligence shopper website.  In addition, please send an email with your name, phone number, and current military base to MCX@serviceintelligence.com.  Once your application has been reviewed and accepted, you will receive a shopper number and password to the shopper website.  On the website, you can learn how to complete an MCX mystery shop, view what MCX assignments are available, and choose to complete assignments at those MCX locations in which you are interested. Following your visit, you will submit your assignment report via the website.

For more information about the mystery shopper program, visit http://www.conferoinc.com/marine-corps-exchange. or send an email to:  MCX@serviceintelligence.com

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